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Return Policy

To make a return, please follow these guidelines:

To qualify for a return:

  • Returns will be accepted within 30 days of purchase.
  • The item(s) must be in new, unused condition with original packaging.
  • Proof of purchase required.
  • A refund will be applied to the original card used in the transaction.

Return to VAAST Bikes retailer:

Bring your order, with proof of purchase, to your local VAAST Bikes retailer. Bike returns must be returned to the local VAAST Bikes retailer who assembled your bike.

Bike returns:

Bikes can be returned within 30 days if in new and unused condition. When you purchase your bicycle your VAAST Bikes retailer will review the purchase with you and make sure it meets your expectations. Questions regarding your purchase should be directed to the VAAST Bikes retailer of delivery. VAAST Bikes warehouses will not accept returned bikes.